Terms of Service

Last updated: July 6, 2026

These Terms of Service (“Terms”) govern your access to and use of the ARIA CRM application and website (the “Service”), operated by ARIA Wholesale Software (“ARIA,” “we,” “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility & Accounts

You must be at least 18 and able to form a binding contract. You are responsible for the activity under your account and for keeping your credentials secure. Notify us promptly of any unauthorized use.

2. Subscriptions, Trials & Billing

  • The Service is offered on paid subscription plans (Starter, Pro, and Max) billed monthly through Stripe.
  • Free trials, where offered, automatically convert to a paid subscription unless cancelled before the trial ends.
  • Subscriptions renew automatically each billing period until cancelled. You authorize us to charge your payment method on each renewal.
  • Prices may change; we will give advance notice, and changes apply to the next billing cycle.
  • You can cancel anytime from the billing portal; cancellation stops future renewals. See our Refund Policy.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law, including telemarketing, texting, and consumer-protection laws (e.g., the TCPA).
  • Upload malicious code, attempt to breach security, or access data that is not yours.
  • Resell, sublicense, or provide the Service to third parties except as expressly permitted.
  • Reverse engineer or scrape the Service, or use it to build a competing product.
  • Abuse AI, skip-trace, or data features to harass individuals or generate excessive automated volume.

4. Your Data & Content

You retain ownership of the leads, contacts, contracts, and other content you enter (“Customer Data”). You grant us a limited license to host and process Customer Data solely to provide the Service. You are solely responsible for the accuracy and lawfulness of Customer Data and for how you contact the people it describes.

5. AI-Generated Content

ARIA includes AI features that generate scripts, analyses, deal scores, and suggested offers. This output is provided for informational purposes only, may be inaccurate, and is not legal, financial, tax, or investment advice. You are responsible for reviewing and independently verifying all AI output before relying on it or presenting it to any third party.

6. Contracts & E-Signatures

ARIA can generate contract documents and collect electronic signatures. The templates are provided as a convenience and are not a substitute for advice from a licensed attorney in your jurisdiction. You are responsible for ensuring any contract you generate, send, or sign is legally valid and appropriate for your transaction.

7. Third-Party Data

Property values, comps, owner information, and similar data are sourced from third parties and may be incomplete or inaccurate. We do not warrant the accuracy of third-party data and are not liable for decisions made in reliance on it.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARIA AND ITS OWNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.

10. Indemnification

You agree to indemnify and hold ARIA harmless from claims, damages, and expenses arising out of your use of the Service, your Customer Data, or your violation of these Terms or applicable law.

11. Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or to protect the Service. Upon termination, your right to use the Service ends; sections that by their nature should survive will survive.

12. Changes to These Terms

We may modify these Terms from time to time. Material changes will be posted with an updated date and, where appropriate, additional notice. Continued use after changes take effect constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Arizona, unless otherwise required by law.

14. Contact

Questions about these Terms? Email support@useariacrm.com.